No order is too big or too little for us, all need to be served the best
Jan. 07, 2019
At the beginning of November, we received an inquiry of A671 CC65 CL12 LSAW steel pipe and pipe fittings, which including a special customized item – anchor flange, from one of our regular customers, who has clearly indicated it’s an urgent buying inquiry and the best price should be offered within one hour.
Actually, this order is not easy to process as the quantity of certain items are too little to produce, not to mention customizing according to the drawing, even though we’re specialized in these large diameter steel pipe and steel grade of ASTM A671 CC65 CL12. However, adhere the principle that “No order is too big or too little for us, all need to be served the best ”, we took advantage of our resources and confirmed the drawing requirements, our cost and the best delivery time with two options for customer’s reference in one hour as customer requested.
Our fast feedback was appreciated by customer and one of the solutions was accepted, but an extremely consolidated packing was requested by customer at the same time. We offered our item’s package & loading advice which was also agreed after certain adjustments.
Written by Nicole