Xinyue did 100% inspection for better customer service
Aug. 24, 2021
In August 2021, the seamless steel tubes ordered by the Indian customer were all produced and I arranged for timely inspection.
Since the customer has strict tolerance requirements, we have taken 100% dimension and appearance inspection of the customer's steel tubes from now on.
In total, the inspection is to examine od, wall thickness, length, straightness, and appearance.
Specific requirements are as follows:
Outer diameter: +/ -0.75%
Wall thickness: +/- 5%
Length: + 20 mm / 0 mm
Straightness: not more than 1MM/M
A total of 120 steel pipes were inspected this time, and it took the inspectors three days to complete the inspection of each steel pipe.A total of 2 pipes were found to have some appearance that needed to be processed and The inspector marked these 2 pipes.
The quality inspection department requires the production department to repair the goods, and the goods will be delivered to the customer only after they pass the reinspection before delivery.
The final inspection report was sent to the customer, who was very satisfied with it and successively sent 4 additional orders. In the past 6 years, he has purchased more than 50 orders from our Xinyue Steel Group.
We are adhering to the customer service to the extreme, strictly control the quality of every order every steel pipe.Let the brand of xinyue go to the world.
Written by Curtis