In August 2018, Xinyue Steel group received inquiry from an old Asia customer again. The products involved are still the same as the previous orders -- pipe fittings. But this inquiry contains more than 180 items sizes, such as reducer, tee, elbow, etc., the total quantity is more than 6000. When we received the inquiry, we gave the client a quotation and make a project plan as soon as possible.

Secondly, let's talk about the background of this customer. This customer was contacted by the Marketing Department during the visiting to Asia in March, and it was a large pipe stock supplier in Asia. After that, through face-to-face communication with the Marketing Department and follow-up emails continually, the customer kept placing orders to Xinyue Steel Group in the following months. Until January this year, the client placed all the pipe fitting orders of this project to Xinyue Steel Group.

During this period, the customer revised the specification and quantity for many times, and confirmed the technical requirements repeatedly. The sales and technical team of Xinyue Steel Group gave the professional reply to the customer, which made the customer full of confidence and finally won the project order successfully.

No matter what large or small of the order and the complexity of the product, as long as we can help customers to solve the problem, Xinyue Steel Group team will serve customers with a professional attitude.

As the famous pipeline suppliers from China, Xinyue’s goal is to serve for the global market and build the world getting better, warmly welcome to send us inquiry at any time.

Written by Cindy