Every sales staff need to visit the customer, many sales experts after visiting the customer have a lot of harvest, and a lot of sales after visiting the customer on the business card and information, a little better to leave the customer's phone. So, what do you need to do to get more information before you visit a client?

First, dress up and mental state. Customers' first impression of sales staff is very important. Whether they are old customers or new customers, the first sight of them can affect the conversation.

Second, make a phone call to the customer before the visit to make sure the customer is available. If you have an appointment in advance, don't mention it. If you haven't, make sure you call your client.

Third, make clear the purpose of the visit. Before visiting the customer, decide what information or purpose the visit should achieve, and then try to guide the topic in what aspect when communicating with the customer.

Fourthly, Understand the interests of good customers, if possible. Knowing the interests of customers, there will be more topics to talk about when chatting, and it is easy to open the customer's mouth. If you do not understand the interests of the customer, you need to observe the customer's behavior, do not stay in the customer is not interested in the topic.

Fifthly, Understand customer needs or potential problems. If the customer has requirements, the visit can be prepared according to the customer's requirements, and the description and quotation of such products can be well documented, which can be shown to the customer at the same time. If the customer has a potential problem, the visit should focus on solving the potential problem with the contract. As long as potential problems are solved, signing a contract is not a problem.

Sixth, Bring good paper and pen, and some small things, such as post-it notes, usb flash drives and so on. Bring a pen and paper to record the client's account and some details of the visit. Post-it notes and usb sticks are sometimes given to customers to use when they need them to leave a good impression.

Written by Niki