Xinyue Group has always been willing to communicate face-to-face with customers to understand the needs of customers. Through two-way communication and information communication with customers, we will further establish friendly cooperation with customers, improve customer satisfaction and establish a good corporate reputation.

On 7th Jan 2019, South Korean customers temporarily notice they would like to visit our company tomorrow morning, after receiving the customer's notice to visit, reply the client by email or phone at the earliest, welcome customers to visit, know the number of visitors, whether need a car for pick up, whether need to book the hotel, the main purpose of the visit and so on, then do the arrangements accordingly.

On 8th Jan 2019, the salesman was full of energy, dressed in formal form, wearing a badge, and arrived at the airport 20 minutes in advance to wait for the customer. He contacted the customer 1-2 minutes before the time agreed with the customer, and told him that he had arrived at the airport gate. On the way from the airport to the company, politely communicate with customers, introduce the development of the city of Tianjin, and introduce the scenery encountered on the road.

After arriving at the company, he directly took the customer to the conference room and introduced the general manager of the company, Mr. Ren, and the manager of the marketing department, Mao. The two managers attended the meeting together. In the process of talking, in addition to communicating with customers and answering relevant questions, we also take the initiative to understand the market and needs of our customers. Through communication, the customer signed 20tons trial sample on the spot and expressed a five-year purchase contract with us.

Since the beginning of the year, Tianjin Xinyue has been cherishing the original beliefs and commitments, respecting sincerity, dedication and cooperation, pioneering and enterprising, and bravely marching forward. We are committed to becoming the leading position in China's steel industry and trade industry. We are full of hearts and minds. Building the world. Always we can do more than PO requirements for you. Trust we are the best choice for you.

Feel free contact us if you need any support.

Written by Flora