Trust is the reward of high-quality products & services
Oct. 31, 2019
In August last year, we analysed and compiled all technical data files of African water projects with our customer. And we Xinyue Steel Group has provided customer with a very competitive price and delivery time. Due to the readjust of the project, the specifications and quantity of the products have been changed with different design drawings and the actual needs, but we Xinyue has been giving customers positive feedback and new solutions. For that, our customer has repeatedly expressed his appreciation and thankful gratitude to Xinyue’s professional services and strength.
At the beginning of July this year, the customer informed us that the details of the first phase of the project have been confirmed. And this project will come to the procurement phase very soon. After that we have had several discussions about the price. Luckily, our negotiations went very smoothly. I believe is because we have already know the details about this project very well. Moreover, we have had many discussion about the different solutions with our customer before.Finally customer sent us the PO. The production of all goods are very smooth.
In October, all the pipes and fittings are ready for shipment to Africa. The client said that he will come to China in early November to discuss the details of the second phase of the project.
Xinyue has always adhered to the "integrity-based, customer first, high quality and efficient" concept, returning customers with the best service, and strive to achieve 100% customer satisfaction rate.
Written by Jason