Since the establishment of the company, Xinyue has adhered to its original intention, always put customers first, adhered to the "altruistic principle" and always recognized the "symbiotic value", which is the long-term way for the development of the enterprise. Xinyue believes that no matter how advanced the times are, customers are the foundation of the enterprise's development road. With the correct development decisions of the company's leaders, Xinyue has stood in the iron and steel industry for decades, has a good reputation in the industry, and has been recognized and supported by the majority of customers; The power of word-of-mouth in the industry often brings a chain reaction, not only improves the corporate image, but also some regular customers and old friends take the initiative to introduce new customers to us. At the same time, some new customers come to seek cooperation and development with Xinyue.

Recently, we met a new customer who came from Singapore. This customer was a local construction contractor. Xinyue has a large market share in the Southeast Asian market. Through friends’ sharing in the local construction industry, the customer knew the projects was undertaken by Xinyue and the strength and ability of us, then immediately contacted our company. He expressed his intention to cooperate in the project. After careful negotiations and communications, the sales specialist learned that these goods were used for local urban construction in Singapore. The project needed galvanized rectangular tubes with an outer diameter of 75-100mm. The key point was that the delivery time was urgent and the finished products needed to be shipped within one week. Whether the quality and quantity could be completed on schedule became the key point of cooperation. Relying on strong inventory support and rich freight forwarding resources, Xinyue submitted a supply plan to the customer on the same day. The plan not only defined the shipping time, but also informed the customer of the specific shipping date and arrival time, and also submitted various inspection data of existing inventory products to the customer. Finally, Xinyue stood out among other suppliers and successfully won the project.

Xinyue adheres to the concept of good faith management for many years and delivers goods on time with quality and quantity. All the attentive services have left a deep impression on the customers and our supply strength was fully recognized. At the same time, customers has passed on the next cooperation intention to us. At present, the customers are actively sorting out the goods procurement plans of other projects and will send them to our company as soon as possible. Xinyue is looking forward to helping customers build more projects, "both sides go hand in hand to achieve win-win situation" and establish more far-reaching cooperative relations!

Written by Carol