Successful Shipped the Trial Order for Singapore Customer
Jun. 09, 2020
Galvanized scaffolding tube has always been the main demand product in Singapore, Xinyue steel group has exported more than tens of thousands of tons of galvanized scaffolding tube since we establishment. From neighboring Southeast Asian countries to South America and other countries, Xinyue exported material for the construction industry all over the world.
This order customer is a large distributor in Singapore, engaged in scaffolding tube busienss for nearly 30 years with good reputation in Singapore. Customer find Xinyue through other client Recommendation and hope Xinyue can provide more support to him as a new supplier. After several phone calls discussion, the customer had a further understanding of Xinyue, and finally confirmed the order for one container as the first trial order. From the first time of receiving the order, Xinyue team sorted out the customer's requirements. Although it is the most conventional scaffolding pipe size, no matter from wall thickness to zinc layer thickness, packaging method to spray label, Xinyue team implemented every detail. Because we firmly believe that the achievement of every small request is the cornerstone of the continuous cooperation in the future.
On Friday, Xinyue received a call from the customer, Singapore officially returned to work in the first week of June due to the outbreak. The customer is in urgent need of the installation of the scaffolding pipes in the middle of June. As we all know, Singapore's shipping space always difficult to book. Xinyue team urgently contacts the logistics department to reserve the earliest position and make sure that the customer receives the order as soon as possible after returning to work. Now, the customer's order has been packed and will be sent to Singapore, and the customer will receive all the pipes in mid of June. The customer was informed that the order could be delivered to Singapore as scheduled, highly affirmed the efficiency of Xinyue, and informed by email that there would be more new orders to Xinyue in the future.
Although the order is small, the original intention of serving customers remains unchanged. No matter what the order large or not, Xinyue is the most reliable partner for our customers.
As the famous pipeline suppliers from China, Xinyue is always trying to do best on it.
Written by Cindy