Tianjin Xinyue has long been committed to providing customers with various project solution. During the long-term production and operation of seamless steel pipes and welded pipes, customers agree with Xinyue's increasingly good reputation in local projects. When there is demand for other steel products, they will also contact Xinyue and hope that Xinyue can provide materials. This includes the stainless steel business we have operated for many years. Stainless steel as a widely used steel product, its quality requirements are very strict, the inspection method of each batch of products before export to let customers have confidence.

Tianjin Xinyue has many long-term customers in Thailand. One of the partners is Thai local processors who purchase stainless steel products, process them locally and sell them. In 2019, the customer has repeatedly purchased of stainless steel heat exchange tube with Xinyue, which is made of 304 material and needs pickling surface. Our long-term cooperation is very stable because our customers know that the inspection before the delivery of Xinyue steel can ensure the product quality after many times of purchase.

At the beginning of this year, Xinyue provided the best quotation to the customer as soon as possible after receiving the inquiry again. The customer was also satisfied with our price. However, due to the tight processing time, this batch of goods need to be shipped before the Chinese Spring Festival. Near the Spring Festival, the steel pipe production plan is relatively compact. Xinyue timely communicated and coordinated with the production, and finally promised the customer to ship before the Spring Festival. After receiving the deposit, Xinyue ordered the raw materials in time. After two days, the customer said that he wanted to add a specification, which can be sent after spring festival. Xinyue also works overtime to deliver goods to customers on time. Before the Spring Festival, the most difficult thing to deliver goods is transportation. Near the Spring Festival, most of the logistics transportation has been suspended, and the warehouse is tense. Xinyue overcomes all kinds of difficulties and finally successfully delivers the first batch of pipes to customers before the Spring Festival. The second batch of pipes also shipped smoothly in March. Customers are very satisfied with our quality and service and will place a new purchase order to Xinyue, stainless steel heat exchange pipe -- Xinyue also specialty.

Hope every customer's order can process smoothly though our efforts. Xinyue will do our best to find the suitable solution for customer no mater what difficulty we are facing.

As the famous pipeline supplier from China, Xinyue’s vision is to serve the globe and build the world, warmly welcome to send us inquiry at any time.

Written by Anna