Special customization, professional service
Jun. 01, 2021
In this October, Xinyue received an inquiry for a steel fitting from a regular customer in Australian. The customer only gave us a rough drawing, hoping that Xinyue could make special customization for it, and required delivery within 20 days. This is a special fitting that shaped like a pot lid and its actual use is similar, for the top of a large diameter pipe. The customer calls it "Steel Dome".
Xinyue immediately organized the technical team and the production department to carry on the research and consultation. Since this product is not a standard product and its size is not common in China domestic market, the technical department immediately carried out the research and development of a new mold and customizes a new mold for this customer. Through constant debugging, Xinyue finally successfully produced a qualified product as per customer's drawings within only 10days. After final inspection, each size perfectly matched the customer's requirement.
Steel dome is not our superior product, but the fact that customers cooperate with this product in succession is due to Xinyue's seriousness and integrity. Every Xinyue partner is constantly making self breakthroughs and growing together with our company.
To ride the wind through the waves;High aloft the cloud sail, in the sea forward courageously. Xinyue and every Xinyue people make joint efforts to serve customers and create value with integrity and professionalism.
Written by April