Holding hands in Southeast Asia to promote the establishment of a community
Jun. 07, 2021
At the end of the May, a batch of Xinyue's elbows took a huge ship to our neighbor Vietnam.
The elbow is a commonly used connection pipe fitting in plumbing installation, used for the connection of the pipe bend, and used to change the direction of the pipe. In the pipeline system, the elbow is a pipe fitting that changes the direction of the pipeline.
Xinyue has a lot to say about this buyer. The fate started at a certain exhibition many years ago, and only one side of the relationship was firmly remembered by the customers. When the customer's business scope expands and gradually intersects with us, the first thing the customer thinks of is Xinyue. When you ask us for a price for the first time, you will place an order with us.
This project is a fluid transportation project. The entire list involves nearly 100 products, covering pipes and fittings. After receiving customer news from the end of February, we immediately formed a project team to serve customers wholeheartedly. Nearly a hundred products were required to provide drawings. We did not hesitate to quickly deploy personnel. After repeated communication and confirmation with customer service, we finally submitted a satisfactory drawing to the customer. Even though the dust has not settled on the whole project, the customer is very determined to place a sample order and purchase all the elbows of the first item as a talk to obtain the end customer's affirmation and recognition.
However, when everything was ready, I suddenly learned the news of the cancellation of the tax rebate, and the cost of steel prices has been skyrocketing during the period. Even though the customer has signed a contract with us, after our sincere communication, we gladly accepted the price increase. During the execution of the order, we promptly report every progress to the customer. Once any new process is shared with customers in the form of pictures and texts in time, only by giving customers a sense of security can they live up to their trust in us.
The freighter carrying the samples has set sail, and the commercial cooperation between us and the customer has just kicked off. Based on mutual trust and cooperation, we will jointly develop the Southeast Asian market. The future can be expected!
Written by Amber