Every customer is precious to Xinyue. We value each inquiry from every customer and provide the best solution to promote each cooperation. In 2018, they developed this customer on Google,They are a big contractor in Middle East mainly engaged in drinking water projects. Each project takes a long time to be finalized. But we are not afraid of difficulties. We insist on following up every project and serving customers with every demand to support customers to get orders. That's how we started our cooperation for nearly three years.

In March this year, we received an inquiry from this customer for the drinking water project. The products are mainly seamless steel pipes. The standard API 5L PSL2 gr.b OD is DN300, with a total of 600 tons, which needs to be coated internally and externally. We have cooperated many times for this product, and each order has passed 100% inspection of the third party, so we are very confident to win this project. Although we know that competitors also come from India, they have advantages in shipping. But we are not afraid, because we can open several production lines together to increase production to meet the delivery time of customers and guarantee 100% quality. After negotiation, we gave our customers the best solution. The customer also said that they would give us feedback as soon as possible. However, following the global outbreak of COVID-19, customers are also isolated at home, and projects are delayed. We also share a lot of anti epidemic experience to customers, and constantly update the price of steel in the Chinese market to customers. Let customers know whether raw materials are down or up. The customer is very satisfied with us. On June 13, he told us that he would place this order at the end of next week.

We have other two projects on hand and discuss with customers.Xinyue will continue to use its strength to build the best brand of Chinese steel pipe enterprises: "the best price, the best quality, the best delivery time, the best service" as the endorsement of Chinese manufacturing.

Written by Ellen