Repeat order from regular customer
Jul. 12, 2021
In 2017, we cooperated with customers for the first order of more than 10 meters of welded pipe. Although the quantity is very small, the customers are very strict with all inspection requirements. From raw materials and production, the customers arrange the third-party inspection and whole process supervision for each step. Xinyue did not reduce the quality control because of the small number of customers' first orders. Xinyue knows that this is only a trial order. Through good cooperation, we believe that there will be a steady stream of orders in the future. In April and May of this year, the customer made the order. This time, the order was for welded pipe. The specifications were messy, the length was very messy, and the wall thickness was different. The thickness is thick, and the final thickness reaches 50 mm. Due to the small outer diameter and thick wall thickness of some specifications, the welded pipe is particularly thick. However, in order to meet the requirements of customers, we take the initiative to replace seamless steel pipe with welded pipe, and Xinyue is willing to bear the cost of replacing seamless steel pipe alone. Because as long as we are under the control of Xinyue, even if we reduce our profits, as long as we can meet the requirements of customers, everything is worth it.
At present, the order is in the process of production, and the third party supervises the whole process, and every production link must be witnessed. In addition, the contract standard does not require that the welding seam be tested. Although the customer's contract and standard do not have this requirement, in order to ensure the quality of the customer, Xinyue held a prenatal meeting with the production department before placing the order, and required 100% ut inspection, Ensure that the weld is free from defects and leaks.
At present, steel pipe production is in full swing. Due to the urgent need of customers, Xinyue is in the process of processing and finishing. It plans to finish production in the middle and late of this month or at the end of this month. At the same time, Xinyue has started to help customers find a ship more than a month in advance. I hope everything is going smoothly.
Xinyue people sincerely look forward to working with you!
Written by Serena