Professional service fast delivery
Mar. 02, 2021
Australian market has always been known for their high standards and strict requirements. There are extremely rigorous requirements for the production process, dimensional tolerance control, appearance details, and relevant documents. In recent years, our company has gradually established a good reputation in the Australian market, accumulated a lot of high-quality customers, and successfully cooperated with a number of large engineering projects.
In 2020 August, Xinyue received an inquiry for urgent bends from a local contractor. This was the first time the customer directly contacted with a Chinese supplier, so he was full of doubts about the quality control and production process to us. The professional sales team of Xinyue made a set of PPT for the customer to explain our production process and quality control system in detail, as well as the similar successful projects that have been supplied to the local market in the past, and the high appreciations on our service and quality by other local customers.
The customer gradually trusted us and finally successfully confirmed the first bend order. Due to the urgency of the project, our purchasing department urgently called the high-steel grade stock pipe and carried out the hot-bending processing as soon as possible. And the goods had been well delivered on time after passing the third party test smoothly. It only took 20 days from PO confirmation to the final delivery. They customer highly praised the China speed and efficient service.
As the famous pipeline supplier from China, Xinyue’s goal is to serve the globe and build the world, warmly welcome to send us inquiry at any time.
Written by April