In March 2020, Xinyue received a inquiry for scaffolding coupler from a new customer in Asia who specializes in scaffolding solutions. They have been in the scaffolding field for many years and has offices in 16 countries around the world. The requirement on product quality is extremely high. With our own excellent product quality and rich experience in the Asia market, Xinyue submitted detailed proposal based on customer’s requirement in the shortest time. Apart from a pure quotation, we also share with customers EN 74 certificate, Previous goods testing report, and stable cooperation record with Asia over the years. At the same time, the Asia communication service provided by Xinyue for customers also brought great convenience to customers. After submitted proposal, Customer expressed high appreciation for Xinyue's professional ability.

Shortly after the proposal was submitted, We began to enter into the negotiation of the details of the cooperation soon. In terms of price fluctuations and payment methods, It took more than 1 month to make agreement . Although Xinyue sincerely hopes to establish a cooperative relationship with each customer ,However, for the security of the transaction between the two parties, the operability of the market, and the purpose of long-term cooperation. Xinyue must adhere to its position when necessary.Helping customer understand the current market volatility in China. In order to reassure customer. Xinyue actively submitted the company's qualifications, including bank certificates, tax certificates, export licenses, credit report, etc., and finally reached cooperation with customers.

After the signing of the contract, everything went very smoothly. When we learned that the customer need good urgently, Tianjin Xinyue specially advised the production department to try to finish the production as early as possible. Tianjin Xinyue lived up to expectations and completed the production one week before the expected time. This is very surprising for customer . In view of the previous cooperation experience of the supplier. The customer temporarily arranged a third-party inspection when received the goods preparation notification. Because there is enough information about the product quality, Tianjin Xinyue is willing to accept all the inspections. After received the test report ,customer immediately inform us the balance payment and expresses sincere gratitude for the service and product quality provided by Tianjin Xinyue.

Tianjin Xinyue has won the trust of one customer and one large project after another by virtue of its own brand quality and rich market experience. We have been making progress together with the market, try our best to provide you with more professional and timely services. Let’s cooperate together to build the world and serve the globe!

Written by Maria