Prime Quality brings prime customer
Oct. 30, 2020
Australian market has always been known for their high standards, high specifications and strict requirements. There are extremely rigorous requirements for the production process, dimensional tolerance control, appearance details, and relevant documents. In recent years, our company has gradually established a good reputation in the Australian market, accumulated a lot of high-quality customers, and successfully cooperated with a number of large engineering projects, and created a "0" after-sales record! Because Xinyue people firmly believe that every important international project, every customer who puts forward strict requirements on our products, is the best mentor to help Xinyue break through ourselves once again and pass on their wisdom and experience.
In last August, Xinyue received an inquiry for a pile project from a local EPC. This was the first time the customer had directly contacted with a Chinese supplier, so he was full of doubts about the quality control and production process to us. The professional sales team of Xinyue made a set of PPT for the customer to explain our production process and quality control system in detail, as well as the similar successful projects that have been supplied to the local market in the past, and the high appreciations on our service and quality by other local customers.
After nearly a year of patient communication, cooperating with the customer to repeatedly modify the project plan, and cooperating with the customer to conduct a detailed bank credit investigation, the customer finally gradually trusts us, and successfully confirmed the first order of LSAW in this September.
At present, the raw material is still under production, according to required standard and ITP, we will test chemical component & mechanical property once raw material arrival. And UT inspection of the welds should also be performed on completed products by TPI with manual device again after all NDT on-line. We believe we will give customers a more perfect answer on time!
As the famous pipeline supplier from China, Xinyue’s goal is to serve the globe and build the world, warmly welcome to send us inquiry at any time.
Written by April