On-demand supply, service first
Dec. 08, 2020
Since 2015, Xinyue has been supplying galvanized pipes to a South African stockist. They placed repeat order of 4-6 containers galvanized pipes every quarter over past five years. In the past five years, the customer has compared the prices of other suppliers, but has always chosen our company for cooperation, just because of trust. No matter how the steel price fluctuates in recent years, Xinyue can always supply customers with high quality products at the most cost-effective price, and no matter what kind of new requirements or temporary changes customers request, our company can always cooperate with customers to solve them immediately.
For example, in this Sep, we received the new quarterly inquiry from customer. At the pricing stage, the customer only request the price of galvanized pipe with plain ends, and confirmed the order shortly. Our company completed the production and inspection within one month on time. When we sent the inspection pictures to the customer for reference and ready to book freight space, customer suddenly proposed that he want try the threading process on both ends of our pipes. However, since he bought threaded pipes from China a long time ago, and all the threading lengths were shorter than their local market’s requirements, he was not optimistic about the quality of threading pipe from China.
No matter Plain ends Bevel ends roll grooving or cut grooving process, XINYUE all has rich supplying experience. We provided the photo of our available stocks of threading pipes at the first time, and confirmed with the processing plant about the threading length requirements of South African standard. After got the confirmation of the processing plant, we initiatively propose to the customer that we want to carry out the sample test of each specification by one bundle, and provide the measurement photos of the threading samples to them for confirmation, then proceed the mass production, so as to eliminate the customer's concerns about quality.
After receiving the sample measurement photos, the customer highly appreciated the perfect quality control of Xinyue, and asked us to immediately carry out the follow-up production, and we have started to vigorously promote our company's galvanized threading pipe, looking forward to more repeat orders of threading pipes.
As the famous pipeline supplier from China, Xinyue’s goal is to serve the globe and build the world, warmly welcome to send us inquiry at any time.
Written by April