Regular customers come from New Zealand and Xinyue adhere to the principle of "hand in hand, make mutual benefit " . In the past two years, they have cooperated in depth with us for many times and have successfully signed more than dozens of contracts. Every time, Xinyue provides high-quality products and service quickly and accurately, and never have problems of quality and delivery. We never let customers down. A good relationship between customers and Xinyue is built by many times of successful cooperation. Therefore, Xinyue has opportunities to contribute to the development of New Zealand.

At the beginning of April, Xinyue received a order intention from this customers, and submitted a optimal plan with inventory the first time. Due to the uncertain purchase quantity from customers, the further negotiation is not successful. Considering the overall project operation, Xinyue constantly updated the price for customers according to the market situation, so that customers could know the domestic market on time. During this period, the new policy of export tax published by government and the steel price frequently rose, Xinyue immediately informed customers. Finally, the customer confirmed the order quantity at the end of April. This batch order products are more than 600 tons of steel sheet piles, 9 meters and 12 meters in length.

Under the situation of strained shipping space, in order to make sure the delivery on time, Xinyue's logistics department coordinates with many other parties, immediately prepared the goods and booked the shipping space as soon as receiving customer's advance payment. At present, all the goods had been gathered at the port and must be arrived in New Zealand before the date agreed in the contract.

Xinyue group regards high-quality products as the key to the development of the company, and also pays much attention on improving customer service. In the future, in order to improve customer’s satisfaction, we will analyze customer’s requirement deeply from their requirement, and consider it as a key point in our service. On the road of development, we still have a long way to go, but the only thing will be never changed is our mission and goal-"build the world, serve the globe".

Written by Anna