Xinyue Adds New Clients, New Journey in Spanish Territory
Jun. 15, 2021
The advantage of Xinyue comes from the fast response and high-quality service. The reason why Xinyue can respond quickly depends on the stock of a large number of stainless steel pipes to meet and respond to customers' short-delivery orders. Spain is one of the export markets of Xinyue Steel. At present, we have many regular customers. Recently, we have developed a number of Spanish customers. After receiving the first inquiry from the customer, we learned that it’s a purchasing order in hand. The raw materials need to be purchased urgently. We provide a quick feedback,keep effective communication with customers at any time, and give customers a shipment plan in the fastest time.
After in-depth communication and understanding, the customer is a local manufacturer of grinding machines in Spain. This time the product is a stainless steel seamless pipe made of TP316L with a specification of 273mm*15.09mm*4000mm. The product is used for the manufacture of grinding machines. Tight construction schedule has become the primary problem, and our strong inventory advantage has dealt with this problem very well. Since it is the first time for the customer to cooperate, we fully understand client’s concerns and doubts. But we still have absolute confidence in the Spanish market. The professional explanations of various issues and the provision of solutions, as well as the past supply cases of Xinyue in Spain, let customers gradually let go of their worries. From the beginning of the inquiry, it took only two days to sign a purchase contract with our company.
International steel prices fluctuate frequently, which also coincides with changes in domestic tax reform policies. Multiple tests are challenges and opportunities. Opportunities are bound to create an infinite future. At present, the goods have been shipped smoothly and will arrive at the destination in the middle of this month. Our fast delivery and the timely response to emergencies have shortened the delivery cycle for customers. It is expected that the arrival time of the goods will be around ten days earlier than the customer's expected time.
Only by quickly responding to the new market environment can we be invincible in the competition and achieve sustainable development. In addition, we will stabilize our regular customers. We will also continue to optimize and improve the existing service model, no matter when and where the customer is.We will all be determined to overcome difficulties and provide the help to our customers.
Written by Carol