At the beginning of Sep,2018，a client send a Lance Pipe enquiry to our sales email address (sales@xysteelpipe.com) through our Tianjin Xinyue Steel Group's website (www.xysteelpipe.com). After a quick analysis about the enquiry, I send back an email to confirm some details about the material and ends with this client. Days goes by, I haven't received any feedback from this client. We can only know the contact name and their company name, that's all. And the most weird part is that I could find nothing about their company's information on the Internet. Which makes me really really upset. "Try to search their Skype account with their email address." Josie, one of my warmly colleague remind me. Wow, I got a big surprise by doing that.

After communicating with my client, all my doubts were solved. Somehow, my email was regarded as garbage email by my client’s mail system, and my client delete all her garbage email directly without any check, and she was sorry about that. And my client’s company does not have website, so it’s easy to explain why there is no information about their company on the website.

After further communication, I found it’s the first time that my clients purchase lance pipe from China. She told me honestly that she know barely nothing about lance pipe and hope I can have a introduction for her.

Actually, oxygen lance pipe are small diameter pipes used with oxygen is an invaluable tool for the primary metals industry. For the purpose of anti-erosion, usually we have to do Colorized & Ceramic Coating in both external and internal of the pipe. This small diameter pipe serves below purposes:

Characteristics:

Oxygen lance tube for decarburize：

Employed in blast furnaces, basic oxygen furnaces as well as induction and electric arc furnaces, oxygen lance tube is used for decarburize i.e. a process of pumping an oxygen rich mixture at high pressure through oxygen lance tube into the melt. The oxidizing effect burns off the excess carbon in the molten metal thus reducing the percentage of carbon to an acceptable level.

Oxygen lance tube are used for opening furnace tap holes

When the desired steel composition and temperature has been reached, the furnace tap hole is opened through a combination of drilling and tapping using oxygen lances.Lances are coupled to a high pressure oxygen supply, the end of the lance is ignited and through careful and skillful manipulation, the tap hole clay which can be up to 800mm thick is effectively burnt away, facilitating the pouring of the molten metal for further processing.

Oxygen lance tube for cleaning ladle well blocks:

Ladle well blocks require cleaning once the casting process has been completed. Ladles are tipped to remove the slag. Oxygen lances are employed to clean both the upper and lower nozzles and if necessary, the bottom of the ladle is also cleaned with a lance tube if it contains impacted debris.

Oxygen lance tube are used for unclogging tundish nozzles：

Tundishes are receptacles used to temporarily store a batch (melt) of molten metal while it is moved through the production process. Unclogging nozzles with oxygen lance tube is a more cost effective option than replacing entire nozzle systems.

Oxygen lance tube are used for cutting skulls

Oxygen lances are used effectively to cut and clean skulls which are layers of slag and process metals that have solidified or frozen against the refractory material forming a layer of insulation which reduces heat losses and protects the furnace lining from erosion, chemical attacks and thermal shock.

Oxygen lance tube are used for cleaning up spillages

Oxygen lances are used to cut up solidified molten metal spillages into smaller pieces facilitating handling and thus aiding the re-smelting or disposal of the sometimes valuable spoilt material.

After a comprehensive introduction to my client , I can feel my client’s trust are far more stronger than before. On my fourth quotation to my client, it seems like she are planning to place this order. So I updated my price and collected the related documents about lance pipe with the help of my mentor, then send them to my client. The negotiation time has last a week and more, finally, my client decide to place this order to us. Look back to those time communicate with my client, I guess the introduction part about our products must impressed her most.

Written by Jason